Feed, sleep and diaper tracking for new parents. Everything below applies to BabyCue — Baby & Feed Tracker on iPhone and Apple Watch.
Email us
support@vertexlabsolutions.com
We read everything and usually reply within 48 hours. Telling us your iPhone model and iOS version helps us fix things faster. If you are writing at 3am because something is broken mid-feed, say so and we will treat it that way.
BabyCue works without an account and without paying. These are free, and are not part of Pro:
Pro adds pattern insights, growth charts, the milestone tracker, a shareable appointment summary, your full history beyond the last 30 days, multiple babies for twins and siblings, and CSV / JSON export.
| Plan | Price | Billing |
|---|---|---|
| BabyCue Pro Monthly | $3.99 | Every month until cancelled |
| BabyCue Pro Yearly | $24.99 | Every year until cancelled |
| BabyCue Pro Lifetime | $39.99 | One-time purchase, never renews |
These are US App Store prices and may differ in your region. The app always shows your local price before you buy. BabyCue does not offer a free trial — the free features listed above are free permanently, with no trial period to forget about.
Subscriptions are billed by Apple, so you cancel in iOS Settings, not in BabyCue:
Cancelling stops future charges. Pro stays on until the end of the period you have already paid for, and nothing is deleted. Every feed, nap and diaper you have logged stays exactly where it is, and the widget, the Watch app and Live Activities keep working.
Open Settings → Upgrade to Pro inside BabyCue and tap Restore Purchases. Make sure the device is signed in with the Apple Account that made the purchase. If Pro still doesn't unlock, email us with the Apple Account email you used.
Yes. All three plans support Family Sharing, so everyone in your Apple family group gets Pro on their own devices at no extra cost.
Apple handles refunds for App Store purchases, not us. Request one at reportaproblem.apple.com. If something in the app didn't work as described, please tell us too so we can fix it.
Lock Screen widgets work the same way: touch and hold the Lock Screen, tap Customize, then add BabyCue under the clock.
iOS decides how often a widget refreshes, so it can lag a little behind the app. Opening BabyCue and returning to the Home Screen refreshes it immediately.
The Watch app is filled in by your iPhone. Open BabyCue on the phone once with the Watch nearby and paired, and the numbers appear. If the Watch has been out of range, anything you logged on it is queued and sent when the two are together again.
Starting a breastfeeding, pumping or sleep timer puts it on your Lock Screen and in the Dynamic Island. You can switch sides or finish the session from there without unlocking the phone — finishing saves the entry for you.
Your baby's records stay yours.
There is no account, no sign-in and no ads. What you log is stored on your iPhone and backed up to your own iCloud, in your private database — not to a server of ours. We cannot see it, and nobody else can either. BabyCue does not send us analytics, and there is no third-party tracking in the app.
Because the backup lives in your iCloud rather than with us, we cannot recover your records if you delete the app while signed out of iCloud, or if iCloud is turned off for BabyCue. To keep a copy you control, use Settings → Export Data (CSV / JSON).
Full details: Privacy Policy.
Yes — tap Both. It is one entry, not two, which is the whole point at 2am.
Multiple babies is a Pro feature. Each baby gets a separate timeline, so feeds and naps never get mixed up between them.
Yes. Settings → Use Metric (ml, kg, cm).
No, and that is deliberate. BabyCue records what you enter and shows you what actually happened — how long since the last feed, how this week compares with last. It does not predict, schedule or diagnose.
No. BabyCue is a tracking tool for informational purposes only. Growth and milestone information is a general guideline, and every baby develops at their own pace. Please talk to your pediatrician about any concern, and call your local emergency number if your baby is in distress.
Email us. Real messages from real parents are how this app gets better, and we would rather hear about a rough edge than have you quietly give up on it.