Emberwell Support

Emberwell is the perimenopause companion that actually tracks — one-tap symptom logging, honest pattern insights, HRT and labs tracking, and a doctor-visit report, all stored privately on your iPhone.

Common questions

Where is my data? On your iPhone only. There's no account and no server. It rides along in your normal iPhone backup — keep iCloud Backup on and a lost phone doesn't mean lost logs.

How do I export my data? More → Your data & privacy → Prepare export. You get a complete JSON archive and a CSV, free, whether or not you subscribe.

How do I cancel Emberwell Plus? Subscriptions are managed by Apple: iPhone Settings → your name → Subscriptions → Emberwell. Cancelling keeps everything you've logged.

Why don't I see period tracking? You chose the no-period path during setup (after hysterectomy, ablation, or menopause). Your symptom tracking is fully functional without it.

Contact us

Questions, problems, or ideas — email [email protected] and we'll get back to you quickly. Bug reports are gratefully received; this app is built on user feedback.


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